Our team answers to all emails within 24 hours, however most questions tend to repeat. Here are the most frequent questions & their answers:
FedEx tracking shows label created, have you shipped my order?

Yes. Due to overseas transit, FedEx tracking remains as label created upon arrival to FedEx location. This takes about 10 days.

Where is my order?

Our average delivery time to the States is 15 days after processing your order. You can track it here: https://www.trendrun.com/tracking.

I can't find my order confirmation email, can you help me?

Please send us your order name and email, we can then resend you the emails.

I paid for priority shipping, why is it taking so long?

Priority & Insured Shipping (Get ahead in order line) gets you faster order processing, unfortunately the expected delivery time still remains the same.

Where can i find my order number?

You can find it in the order confirmation email, our order numbers are similar to #TR119876.

Please note that if your order number doesn't start with #TR, and wasn't emailed from Trendrun (sales@trendrun.com), then this is a different website order. Unfortunately there are multiple pages that copy our work and send lower quality items/scam their customers.

My horn isn't louder than my stock horn/there are problems with the compressor, what should i do?

The most common reason of weak loudness & compressor issues is due to thin wiring. Your compressor needs 15-20 amps of current and should be wired with at least 12 gauge wiring. Please test it out straight on a battery with correct wire size and wire it as explained in the user manual.

Where can i find user manual?

Please follow this link: https://www.trendrun.com/pages/train-horn-manual.

My horn seems to be missing wiring?

We don’t include any wiring because it's a vehicle specific job and requires custom installation. Unfortunately no universal wiring kit could be made to satisfy all the customers and wiring methods. We've also included the complete list of package contents on the product page.

The installation process is fairly easy and everything you need is listed in the user manual. You can get those parts for cheap in any local automotive/hardware store — we suggest using 12 gauge thick wiring as the compressor requires 15-20 amps of current to operate efficiently.

If there is something else we can help you out with, please contact us via this link: